August 2020

Relationship Marketing: Meaning and Importance

Relationship Marketing

With the increasing number of similar types of businesses and changing customer needs and wants, it is challenging for any organization to retain customers by creating customer satisfaction. Relationship marketing is a concept that has been evolved as one solution to this challenge. Relationship marketing is a strategy that is designed with the aim of …

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Business Process Automation (BPA): Definition, Advantages, and Disadvantages

Business Process Automation

Business Process Automation is a modern business concept that evolved with the increase of technology use in the business industry. It is also known as digital transformation. This concept enables the organizations to replace the manual efforts for one or more business activities and execute the tasks using technology.  Usually, this method is used for …

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